Error Code 72 on Mac 10.10.5
Hi Guys
I have a huge problem on a Mac OSX 10.10.5.
We had to delete the keychains for some login reasons, since then, might not me related but just in case, any Adobe CC 2017 will not open. The error I get is the following
Adobe Photoshop CC 2017 cannot be opened because of a problem.
Check with the developer to make sure Adbe Photoshop CC2017 works with this version of OS X.
You may need to reinstall the application and the OS X.
Click Report to see more detailed information and send a report to Apple
The report is the following:
| Process: | Adobe Photoshop CC 2017 [2152] |
| Path: | /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/Adobe Photoshop CC 2017 |
| Identifier: | com.adobe.Photoshop |
| Version: | ??? |
| Code Type: | X86-64 (Native) |
| Parent Process: | ??? [1] |
| Responsible: | Adobe Photoshop CC 2017 [2152] |
| User ID: | 720990979 |
| Date/Time: | 2017-10-02 10:47:43.977 -0400 |
| OS Version: | Mac OS X 10.10.5 (14F2009) |
| Report Version: | 11 |
| Anonymous UUID: | CD8F74F8-DA49-1887-541E-D7FBAA5FED91 |
Time Awake Since Boot: 960 seconds
| Crashed Thread: | 0 |
| Exception Type: | EXC_BREAKPOINT (SIGTRAP) |
| Exception Codes: | 0x0000000000000002, 0x0000000000000000 |
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @6878337_path/../Frameworks/libtbb.dylib
Referenced from: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/Adobe Photoshop CC 2017
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/../Frameworks/libtbb.dylib: code signature invalid for '/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/../Frameworks/libtbb.dylib'
/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/../Frameworks/libtbb.dylib: code signature invalid for '/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/../Frameworks/libtbb.dylib'
Binary Images:
| 0x7fff63554000 - | 0x7fff6358a92f dyld (353.2.4) <708E385E-50C6-32A3-983C-42E97BEE4346> /usr/lib/dyld |
Model: MacPro6,1, BootROM MP61.0116.B16, 12 processors, 12-Core Intel Xeon E5, 2.7 GHz, 64 GB, SMC 2.20f18
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Memory Module: DIMM1, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020
Memory Module: DIMM2, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020
Memory Module: DIMM3, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020
Memory Module: DIMM4, 16 GB, DDR3 ECC, 1866 MHz, 0x80AD, 0x484D54343247523741465234432D52442020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f4 17916, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
PCI Card: AMD FirePro D700, Display Controller, Slot-1
PCI Card: AMD FirePro D700, Display Controller, Slot-2
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@158,0,0
PCI Card: ACS6x, Other Bridge Device, Thunderbolt@81,0,0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
Fibre Channel Device: SCSI Target Device @ 256
Fibre Channel Device: SCSI Target Device @ 448
Fibre Channel Device: SCSI Target Device @ 832
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Mercury Optical
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Intuos5 touch L
USB Device: Microsoft® LifeCam Cinema(TM)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Wacom Wireless Receiver
USB Device: Hub
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: C1M-G2, Accusys, 3, 24.1
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Also I get the following message to resolve the Adobe Creative Cloud
Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from 'http://www.adobe.com/go/adobecreativecloudapp'.
Even after entering admin credentials nothing if beeing fixed. I also tried the suggested solution to uninstall and reinstall the Adobe Creative Cloud but still nothing. When I try to install the Adobe Creative Cloud I get the following message
We've encountered the following issues:
There seems to be a problem with downloaded file(s). For troubleshouting tips, please visit our customer support page.
(Error code: 72)
I am circling around for a few hours.
Does anyone have any idea to fix this issue.
Thank you
Perry
