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Participant
Apr 9, 2015 2:28 PM UTC
Question

Error code :81

both pc and from mac

I get error code 81

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3 replies

Sep 30, 2019 7:17 PM UTC

hghjkg

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mistyd21380431
Participant
Apr 9, 2015 11:48 PM UTC

I am receiving this code because I downloaded twice , and the installers are both attempting to download the program at the same time. Check your downloads , cancel one.

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Jeffrey_A_Wright
Legend
Apr 9, 2015 6:51 PM UTC

Maikitxu I would recommend reviewing the DLM.log file to determine the network configuration failure which is causing the error.  Details on how to locate the log files for the download can be found at Error downloading, installing, or updating Creative Cloud applications.

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