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Participant
February 18, 2014
Question

error code A12E1 when trying to update

  • February 18, 2014
  • 1 reply
  • 181 views

I'm getting the same error code A12E1 every time I try to update Adobe Creative Cloud.

When I go through the steps I found in support - solutions 4 - with the cleaner tool it does actually work. BUT it takes hours and it is so annoying.

Please tell me what I can do to prevent this from happening.

Not feeling very happy about paying every month for something that is giving me so much trouble.

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1 reply

Jeffrey_A_Wright
Legend
February 18, 2014

EdeWet please see the following discussions where this topic has been discussed:

I would also recommend reviewing A12E1 error installing Creative Cloud products | CC - http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html.