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Bobbie-B
Participant
September 1, 2017
Answered

Error code: c127 while installing After Effects

  • September 1, 2017
  • 1 reply
  • 3004 views

Yesterday After Effects was working perfectly on my computer. I restarted my computer after After Effects started randomly shutting down. After my computer turned on again After Effects would not load. I looked up ways to fix it, tried a few different ways. I ended up uninstalling all my adobe products and using the adobe cleaner. After restarting and attempting to re-download my apps, I found my account was switched to photography only. I had it switched back after calling the support number. I tried re-downloading the app and received and error code: c127. I have not been able to find that error code anywhere in this forum or anywhere else on the internet. I would love to learn how to resolve this issue. Thanks!

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Correct answer Kevin J. Monahan Jr.

Hi bobbieb,

Can you check out this post and see if it assists you? Re: Adobe Creative Update failed - Exit code 127

Thanks,
Kevin

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
September 5, 2017

Hi bobbieb,

Can you check out this post and see if it assists you? Re: Adobe Creative Update failed - Exit code 127

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio