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stevenr18751700
Participant
December 20, 2020
Question

Error Code C142.

  • December 20, 2020
  • 1 reply
  • 926 views

I recently haven't been able to run Photoshop 2021 in Windows 10. I get the error code "The application was not able to start correctly (0xc0000142)", and it won't load.  I have Windows 10 build 2004 with all available updates.  My NVidia graphics drivers are up-to-date.  I have uninstalled Photoshop and reinstalled. It worked before the last PS update, which i just installed a couple days ago. Lightroom Classic works fine.  Running out of things to try. Thanks

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 20, 2020

reset your preferences, https://helpx.adobe.com/photoshop/using/preferences.html

 

if that fails, install ps using the install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud 

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

if that fails, google that window's error.  there's probably a system file and/or profile corruption that needs repair.

S
stevenr18751700Author
Participant
December 20, 2020

Thanks for the reply.  I reset the preferences and re installed PS and still had the problem.  However I was able to fix some IPP files and it works now.

kglad
Community Expert
kgladCommunity Expert
Community Expert
December 21, 2020

great.

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