Skip to main content
PeggyJS61
Participating Frequently
January 8, 2015
Question

Error code DF012, DF022, DF024

  • January 8, 2015
  • 2 replies
  • 2151 views

I own Photoshop CS6 Design and Web Premium. I'm trying to reinstall it to have access to Adobe Illustrator which I did not select for installation initially. My computer is Window 7 Home Edition, with 8G RAM and 1 Tb drive space.

Here is the error log:

Exit Code: 6

Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF022,D ...

- 0 fatal error(s), 3 error(s)

Payload: AdobeColorCommonSetCMYK CS6 4.0.0.0 {0C4E7429-E920-4125-980E-029A87AE0A4D} -----------

ERROR: DF012: Unable to find file(Seq 16)

ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)

----------- Payload: Adobe Photoshop CS6 Core_13.0.1.3_AdobePhotoshop13-Core 13.0.1.3 {EEDFBB83-B617-4981-B1A6-B3079F045EBF} -----------

ERROR: DF022: New file checksum "cf4d276079a857f528c6d6b5d3708408" does not match the expected value "5188a59973439763252c90d9973fcd78"(Seq 268)

System Requirements <http://www.adobe.com/go/cs_systemreqs>

Any advice would be much appreciated.

Thanks.

    This topic has been closed for replies.

    2 replies

    Mylenium
    Legend
    January 8, 2015

    Errors "Exit Code: 6," "Exit Code: 7"

    Specific to your case you need to fix the permissions on your system's color profiles folder and/ or delete the offending color profiles.

    Mylenium

    Mandeep5062
    Participating Frequently
    January 8, 2015