Error downloading updates

Question

Hi all.

I am new here so please let me know if I can do things better.

I run Photoshop Elements 9 and Premiere Elements 9, both in the NL version. I realise these are fairly old but they still work for what I do. They run on Win10, 64 bit.

The update manager tells me there are 3 updates available. When executing, I get the message (in Dutch) that there is 'an' error while downloading these updates. Please close and try again later. But even weeks later the issue remails. I could not find relevant information on the Adobe website. Anyone here who has a clue how to fix this?

Please see attached screenshot of the (Dutch) error messages. Do let me know if you need any specific additional information.

kglad · Accepted Answer

those look like the original un-updated versions.

you'll need to search for the updates. they're unlikely to be available via adobe.com, but if you registered with or purchased directly from adobe, there may be account links, https://account.adobe.com

here are updates to pse and pre. the pse is probably the last update, the pre update is not the last:

Wayback Machine (archive.org)

Adobe Premiere Elements 9.0.1 Patch : Adobe : Free Download, Borrow, and Streaming : Internet Archive

kglad · Answer

there haven't been any updates to pse 9 and pre 9 for years, so those update messages are probably erroneous. what versions are you running?

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