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ninovillari
Participant
October 17, 2013
Answered

Error in installing CS5

  • October 17, 2013
  • 1 reply
  • 611 views

Hello,

I have tried to install CS5 in my MacBook Air OS 10.8.5

I installed all the programs 

Bridge, Device Central, Extension Manager, Illustrator, InDesign, Media Encoder, Photoshop

but I do not succeed in installing Acrobat X Pro: I have tried 2 times and always at the end reported this message:

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s), 0 warning(s)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Acrobat Professional: Install failed

-------------------------------------------------------------------------------------

Can you help me?

Thank you

    This topic has been closed for replies.
    Correct answer ninovillari

    I thank you very much but in the meantime I have found a workaround to solve the problem:

    Instead of starting from

    DVD CS5_5 Design Std 1 / Adobe CS5_5 Design Standard / Install.app

    i tried from

    DVD CS5_5 Design Std 1 / Adobe CS5_5 Design Standard / payloads / AcrobatProfessional10.0-ISDP, where I launched Adobe Acrobat X Pro Installer.pkg and it worked successfully.

    Anyway, thank you again indeed

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    October 17, 2013

    There might be an exit code specified ahead of the portion you show.  See if the following matches that:

    Exit Code: 6, Exit Code: 7 Installation Errors -

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    N
    ninovillariAuthorCorrect answer
    Participant
    October 17, 2013

    I thank you very much but in the meantime I have found a workaround to solve the problem:

    Instead of starting from

    DVD CS5_5 Design Std 1 / Adobe CS5_5 Design Standard / Install.app

    i tried from

    DVD CS5_5 Design Std 1 / Adobe CS5_5 Design Standard / payloads / AcrobatProfessional10.0-ISDP, where I launched Adobe Acrobat X Pro Installer.pkg and it worked successfully.

    Anyway, thank you again indeed

    Ned Murphy
    Ned Murphy
    Legend
    October 17, 2013

    You're welcome

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