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Participant
May 8, 2019
Answered

Error installing Adobe Photoshop Elements 2019

  • May 8, 2019
  • 1 reply
  • 1745 views

Hello

Having a problem installing Photoshop Elements 2019.

Getting a proxy error in PDApp.log. Have tried with both Windows 10 1809 and Windows 7.

GetIEProxyInfo - Failed to get proxy for the url, error:12180

Regards

Markus

This topic has been closed for replies.
Correct answer 02GEEK

The windows error code is - 12180

1 reply

02GEEKCorrect answer
Participating Frequently
May 8, 2019
tylerismAuthor
Participant
May 8, 2019

Followed the guide
How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications

But it doesnt help. I have access and the root cert seems fine. Tried the installation on two different networks.

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html