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October 7, 2018
Answered

Error installing InDesign from CS5 Design Premium

  • October 7, 2018
  • 2 replies
  • 266 views

Helphelp, hope somebody will have knowledge and mercy, as I am already desperated.

Installing my CS5 Design Premium bundle (i know - old stuff, but it's simply really enough for me).

-> windows 10 (my user account is an administrator),
-> installing from an old download (i have already installed from this file a few times and this file worked normally - it was a Windows 7 back then, i think).
-> a new installation file is not available for my language version (Pobieranie produktów pakietu Adobe Creative Suite 5 - I need a version for Polish language / Eastern Europe (LS6 package) - oddly, those versions are available for some other products, but for Design Premium Bundle - no)

I get all the applications installed properly, apart from Indesign.
I get an error message like this:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 4 error(s), 2 warning(s)

WARNING: Payload cannot be installed due to dependent operation failure

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR:  - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-pl_PL: Install failed

ERROR:  - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-pl_PL: Install failed

ERROR:  - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure

FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{F9766AC1-1461-1033-B862-DF8FE1C033BE}' from zip file 'C:\Users\oem\Desktop\Adobe CS5\payloads\AdobeInDesign7AppBase-mul\Assets1_1.zip'. Error 0

-------------------------------------------------------------------------------------

Can give me any clue what can I do, to install my Indesign? My gratefullness would be huge like Everest.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
October 7, 2018

Search for the Install.log file at the following location:

  • Windows 7, 8, and 10 (64 bit): C:\Program Files (x86)\Common Files\Adobe\Installers
  • Windows 7, 8, and 10 (32 bit): C:\Program Files\Common Files\Adobe\Installers
  • Mac OS: /Library/logs/Adobe/Installers/
Nancy O'Shea— Product User & Community Expert
John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
October 7, 2018