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colinw38178182
Participating Frequently
October 31, 2018
Question

Error installing photoshop elements 2019

  • October 31, 2018
  • 1 reply
  • 3094 views

Downloaded Photoshop Elements 2019 from website, started installation & got this error:

C:\ProgramData\Package Cache\{BBF2AC74-720C-3CB3-8291-5E34039232FA}v14.0.24215\packages\vcRuntimeMinimum_x86\

Searched for this error online and got recommendation to download and install vc_redist.x64.exe from Microsoft - tried to do this & the installer tells me that the files are already installed. How do I install 2019?

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[Moved... Photoshop Elements is not part of Creative Cloud... Mod]

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    October 31, 2018

    Colinw38178182, sorry you are facing Visual C++ redistributable errors.  Which installer is telling you that the files are already installed?  Where did you download the Visual C++ Redistributable from? Finally, what version of Windows are you installing Photoshop Elements 2019 on?

    C
    colinw38178182Author
    Participating Frequently
    November 1, 2018

    I'm using Windows 7 Professional and the Microsoft installer which I

    downloaded from the Microsoft website. Also I looked at my other two

    computers, one running Windows 8.1 and the other Windows 10 and don't find

    these files on either of these computers either.

    CW

    On Wed, Oct 31, 2018 at 4:57 PM Jeff A Wright <forums_noreply@adobe.com>

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