Answered
Error installing Photoshop with Creative Cloud
Hi there,
I'm having issues installing Photoshop CC 2015 with the Creative Cloud app. Other apps installed just fine, but for some reason Photoshop always ends in an error message. I've tried uninstalling and reinstalling the whole thing using the Adobe CC Cleaner, but I'm still getting the same results.
Here's the log:
Exit Code: 7
Please see specific errors below for troubleshooting.
For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_1868_00db96228bbcbec706592f82b4daa8a6" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\mc_demux_mxf.dll" Error 32 Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird.. (Translation: "error 32 the process can't access the file because it's being used by another process") Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 877) -------------------------------------------------------------------------------------
I hope someone can help me with this, I need photoshop running on this laptop as soon as possible.
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