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K
Kegan555
Participant
September 2, 2018
Answered

Error installing PSE 10 on Mac

  • September 2, 2018
  • 1 reply
  • 241 views

When trying to install Photoshop Elements 10 on my Mac... I see "“Install” can’t be opened. You should eject the disk image."

I've tried following solutions on here but nothing has worked so far, I've tried install > show package content > Contents > Mac OS > Install... this shows the same error message that install can't be opened.

I'm not sure what else to try?

Thanks in advance

K

    This topic has been closed for replies.
    Correct answer Kegan555

    Thank you, the solution above that suggested looking for a log file, didn't work, for some reason there was no log file at least nothing I could locate using the suggested solutions.

    I did manage to install PSE 10 eventually by doing the following:

    • Mounting PSE 10
    • Double clicking on icon
    • Right clicking and selecting Show Package Content
    • Navigating through Content > Mac OS

    Opening Terminal (I just searched on my Mac)

    • Drag the install file from the Mac OS folder into terminal
    • Press return

    This kicked the installer into gear and I finally have it installed

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    September 2, 2018

    Exactly which version of the operating system?

    Below is about CS6 (and earlier) but your PSE-10 is about the same age

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    --Also read for more information https://forums.adobe.com/thread/2458382

    K
    Kegan555AuthorCorrect answer
    Participant
    September 3, 2018

    Thank you, the solution above that suggested looking for a log file, didn't work, for some reason there was no log file at least nothing I could locate using the suggested solutions.

    I did manage to install PSE 10 eventually by doing the following:

    • Mounting PSE 10
    • Double clicking on icon
    • Right clicking and selecting Show Package Content
    • Navigating through Content > Mac OS

    Opening Terminal (I just searched on my Mac)

    • Drag the install file from the Mac OS folder into terminal
    • Press return

    This kicked the installer into gear and I finally have it installed

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