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Participant
May 15, 2020
Question

{"error":"invalid_credentials"}

  • May 15, 2020
  • 3 replies
  • 9291 views

I remove photoshop in creative cloud. but i get error and error is,{"error":"invalid_credentials"}.

 

This topic has been closed for replies.

3 replies

Participant
June 8, 2020

I figured it out. I signed out of every app and deleted the creative cloud entirely, went back to my plan and reinstalled everything. Hope this helps!

Participant
June 15, 2020

did it work??

 

Jeffrey_A_Wright
Legend
May 15, 2020

Yigitsalar, sorry you are encountering login problems. What type of Creative Cloud membership are you using?  There is no membership assigned to the e-mail address you used to post to this public discussion forum.

May 27, 2020

hey im experiencing the same issue, I am using the free trial version and have a bit of a problem the email used for the trail is deleted and i went on the aplication and it asks for verification

Participant
May 15, 2020

creative cloud: 5.1.0.407

apps: 5.1.0.407

coresync: 4.3.42.4

ccx process: 3.6.2.5

cc library: 3.7.4.29

there are versions.