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Participant
May 15, 2020
Question

{"error":"invalid_credentials"}

  • May 15, 2020
  • 3 replies
  • 9260 views

I remove photoshop in creative cloud. but i get error and error is,{"error":"invalid_credentials"}.

 

This topic has been closed for replies.

3 replies

Participant
June 8, 2020

I figured it out. I signed out of every app and deleted the creative cloud entirely, went back to my plan and reinstalled everything. Hope this helps!

Participant
June 15, 2020

did it work??

 

Jeffrey_A_Wright
Community Manager
Community Manager
May 15, 2020

Yigitsalar, sorry you are encountering login problems. What type of Creative Cloud membership are you using?  There is no membership assigned to the e-mail address you used to post to this public discussion forum.

May 27, 2020

hey im experiencing the same issue, I am using the free trial version and have a bit of a problem the email used for the trail is deleted and i went on the aplication and it asks for verification

Participant
May 15, 2020

creative cloud: 5.1.0.407

apps: 5.1.0.407

coresync: 4.3.42.4

ccx process: 3.6.2.5

cc library: 3.7.4.29

there are versions.