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August 27, 2012
Question

Error: items cant be copied to desktop, bc you dont have permission to read

  • August 27, 2012
  • 1 reply
  • 890 views

I am trying to install an master collection CS4 via cd installation. I have a macbook air. I am using pc's cd drive through the network.

I contacted Adobe support and they told me to copy all the contents of the installation disk onto my Mac desktop, then install. (That's all the support they will give with this old product.)

The Setup folder from the installation disk will not copy from the network drive to my Mac desktop.

I get this error: "Items can't be copied to desktop because you dont have permission to read them."

Any help is appreciated.

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1 reply

Jeffrey_A_Wright
Legend
August 27, 2012

Instead of copying the install files over the network can you try copying them to USB drive locally on the computer with the optical drive?  You can then install from the USB drive if it is able to copy successfully.

August 27, 2012

Thanks for the help, Jeff.

Everything seemed to transfer properly. A few files were read-only and would not transfer.

But, my mac is stuck at the intial installer load-up. The small window says "Adobe Creative Suite 4 Master Collection Installer: Initializing" -- "Checking System Profile"

The loading bar on the screen has not moved in 30 minutes. I canceled the install and started over, but the same thing happens again.

Would the install have a better chance of working if I bought an external CD drive?

Jeffrey_A_Wright
Legend
August 27, 2012

Andrew.mcdonald you have to have all of the install files in order to install.  If you are having problems reading the files off your installation media then please download a fresh copy of the install files.  You can find directions on how to accomplish this at http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html.