Error message after installing CS6

Question

After installing CS6 from disk error message said, "Some items for the following product(s) could not be installed successfully." The message then listed five of the eight applications in CS6. I can't find any info about where to go to identify and resolve the issue. Please advise.

Arpit Kapoor · Answer

Check the install logs for errors and then use the below link to troubleshoot accordingly.

http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

Installer Log Locations:

mac: /Library/Logs/Adobe/Installers/[Adobe Application name<date>].log.gz

win: c:\Program Files\CommonFiles\Adobe\Installers\[Adobe Application name<date>].log.gz

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded