ZV, beyond the suggestions offered by Kglad, I can confirm that your new individual plan is active. Are you trying to use the subscription on a computer or network managed by your school? ^JW
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.