Error message saying file cannot be found or is corrupted and need to download creative cloud anew

Forum|Forum|5 years ago
April 30, 2021
1 reply
302 views

Recently very often when starting Windows I get error/warning message saying that some file cannot be found or is corrupted and I need to download creative cloud anew. This is getting very annoying. Please advise what can I do apart from downloading Adobe Creative Cloud every time anew. Thanks.

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Abambo

Community Expert

I would try a clean installation:

Uninstall all -- Use Adobe's CC Cleaner to eliminate all traces of CC and programs -- Install CC from scratch and install then all programs.

Use the Creative Cloud Cleaner tool to solve installation problems

ABAMBO | Hard- and Software Engineer | Photographer

B

Bisser16B8Author

Participant

Thanks a lot for the suggestion.

The problem disappeared several days after I wrote the message without
me doing anything, but I will have in mind your suggestion if it comes
back again.

Thanks!

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