Error message 'The remote server is not responding in a proper manner. Please retry after a few min

Forum|Forum|12 years ago
August 7, 2013
1 reply
1086 views

We have high security at the company so I'm wondering if there is an issue with the firewall settings not letting adobe in. The progress bar when trying to run CreativeCloudSet-Up.exe only gets to about ten percent of the way before this error appears.

I've tried the help desk chat and was asked to change the folder name C:\Program Files (x86)\Common Files\Adobe\OOBE to C:\Program Files (x86)\Common Files\Adobe\OOBEOLD - this had no effect. I acctually get a registration error now when opening my CS6 apps. Anyone know how to fix this?

Thanks

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Correct answer Mylenium

Anything is possible in a corporate network environemnt, but without exact info nobody can know. as a start, refer to this:

Sign in or activation errors

Mylenium

MyleniumCorrect answer

Legend

Anything is possible in a corporate network environemnt, but without exact info nobody can know. as a start, refer to this:

Sign in or activation errors

Mylenium

D

Dylan-64bitPCAuthor

Participant

Do you know if Adobe supports proxy authentication?

Jeffrey_A_Wright

Legend

Dylan proxy servers are supported. Please make sure you are entering the proxy information into the proper location depending on your operating system.

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