Skip to main content
Participating Frequently
July 3, 2015
Answered

Error Reinstalling Adobe Creative Suite 6 Design Standard

  • July 3, 2015
  • 2 replies
  • 1051 views

3 years ago I purchased the Adobe Creative Suite 6 Design Standard. I installed it on my MacBook and everything worked out pretty well so far. As my MacBook ist almost 5 years old I got me a new one this week. I deactivated my Creative Suite on my old MacBook and tried to install it on my new one. It wont work.

The Screenshot shows my problem.

Do you have any ideas to fix this?

Thanks!

Steffi

This topic has been closed for replies.
Correct answer Atul_Saini

Okay thank you first of all, here's the thing: The product I purchased was a German Adobe Creative Suite 6 Design Standard for Mac. The link you provided me with before only offered an English installation program for Mac. There was no German program available, only for Windows. Maybe my "german" serial number doesn't match with the english installation program? How am I gonna fix this?


Stephanie Sagstetter,

Here is the download link for German Language:http://trials2.adobe.com/AdobeProducts/DSGN/CS6/osx10/DesignStandard_CS6_LS4.dmg

For more information, please refer the language categorization on the same link mentioned in my previous post.

2 replies

Pattie-F
Legend
July 3, 2015

I believe you may be getting this error. If so, please see this link:

Genuine Verification failure downloading or installing creative suite 6 product

Participating Frequently
July 3, 2015

Thanks, but it's not an Adobe Cloud Product. I purchased the Adobe Creative Suite 3 years ago on CD. First I thought it might be a license thing, but could it be like this: My old MacBook had an integrated CD-Drive. My new MacBook doesn't have one, you'd need an external CD-Drive. So I opened the Adobe CD on my old MacBook, copied the installation program on an external harddrive and tried to install my Creative Suite on my new MacBook via the harddrive. Is it possible that the installation file/program is broken because of copying it?

Atul_Saini
Legend
July 3, 2015

kindly try to  Download Creative Suite 6 applications‌ and let us know if you get the same message again.

Atul_Saini
Legend
July 3, 2015

Stephanie, please post the message as text as we are unable to convert it in English.


Awaiting your response.

Participating Frequently
July 3, 2015

Sorry! It says: "The product you are trying to install is not an adobe original software and seems not to be licensed."