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Participant
September 9, 2014
Question

Error serial number CS6 Master Collection

  • September 9, 2014
  • 2 replies
  • 1654 views

I try to install Adobe CS6 Master Collection on my Macbook, but it gives the error: "The serial number you entered is invalid. Please try again." But it is the first time that I am able to install this, because previously my software on my Macbook was not updated enough. Now I have updated it until the required software.

Does anyone know how I can solve this? I did not even got the chance to use this CS6 Master Collection and it is a present...

Thanks.

This topic has been closed for replies.

2 replies

Participant
September 18, 2014

I received my copy from the Academy Art of SF and suddenly it's expired. I ran a malware software before hand. But it keeps telling me my serial number is invalid that I got from school.

Ned Murphy
Legend
September 9, 2014

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html


To locate the serial number:

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Serial number and activation chat support (non-CC)

http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )