Error updating Adobe apps

Question

Hello everyone, I can not update the app adobe because I come out this error message. You know what can I do? thank you

Jeffrey_A_Wright · Accepted Answer

Windows 10 ProI have only one account in this pc, and this is my home computerThank you for the update Mxloren. From the error it looks as if your current User account may not have the required access. I would recommend you begin the installation process again in a newly created local Administrator account. Complete details on how to set up a new account for Windows 10 can be found at Adobe troubleshooting: Creating an admin account in Windows​.Once logged in under the newly created local Administrator account then utilize the steps listed in Update apps to Adobe Creative Cloud 2017 to apply the recent update.

Jeffrey_A_Wright · Answer

Mxloren what Adobe application are you attempting to update? What version of Windows do you have installed? If you are trying to update the Adobe Creative Cloud desktop application then please utilize the steps listed in "Failed to install" error received when installing Adobe Creative Cloud desktop app to update the application.

You are welcome to update this discussion if you have any questions regarding the steps listed in the document.

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