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Participant
December 16, 2013
Question

Error when downloading the apps

  • December 16, 2013
  • 1 reply
  • 725 views

Hello,

I have installed InDesign and am now trying to download the app InDesign but get an error message "Update failed", "unable to exstract the downloaded files" Error U44M1210.

What can I do to get it right?

Best Regards

Madelene

This topic has been closed for replies.

1 reply

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
December 17, 2013

Hi MadeleneSchoug,

Please try applying manual updates from: http://www.adobe.com/downloads/updates.html.

Regards,

Romit Sinha

Participant
December 18, 2013

Hello,

I have tried to install InDesign CC but get an error that a patch failed. The it askes me to updated the program which also fail.

I uninstalled the program, restarted my computer and tried again with the same result.

I tried to download the update from the link above but get the following message:

DPS Desktop Tools CC 27.0.0 Update

Installation failed. Error Code: U44M2P7

Regards,

Madelene