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Participating Frequently
July 4, 2015
Answered

error when installing lightroom 6 stand alone app

  • July 4, 2015
  • 1 reply
  • 449 views

When installing lightroom 6 standalone app on 2008 macbook pro OS X 10.10.4 I get the following error. I am not behind any sort of firewall and do not have any virus software enabled.

ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Resources/library_window.nib" (Seq 9473)

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Correct answer Govardhan.V

‌yes thank you I've chatted with 3 different Adobe techs and they've been unable to solve the issue.


May I know whether you had tried with below steps ??

1) Trashing Adobe Lightroom folder from Applications .

2) Deleting Lightroom folders from Libraries.

3)Restarting the computer and attempt to reinstall ?

4) Tried installing from New Admin account or Root user account ?

1 reply

kglad
Community Expert
Community Expert
July 4, 2015

rename that file.

Participating Frequently
July 7, 2015

I am unable to locate the file. all I see is stand alone app

kglad
Community Expert
Community Expert
July 7, 2015

did you look in that directory?  are you showing hidden files?