I am trying to install adobe premiere elements 2019 with the executable they send you when you complete the purchase but it gets stuck at 0% (task manager says it uses internet connection) and then gives me error code 215.
Hi Davidef,
Are you behind a Firewall? Try temporarily disabling it and trying the installation again. Also, what operating system are you using? Does it meet the minimum system requirements: Tech Specs & System Requirements | Adobe Premiere Elements 2019? This includes having a 64 bit processor.
If those suggestions don't help, it might be worthwhile reviewing any installation logs to see if you can pinpoint a more specific error: Troubleshoot installation errors in Adobe Premiere Elements.
Let us know how it goes!
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