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inbflat59
inbflat59
Participant
June 22, 2020
Answered

Error with update for Premiere Pro

  • June 22, 2020
  • 1 reply
  • 2501 views

I have "update failed" on Premiere Pro.  The error log is below. I have searched my entire registry for this key, and it is not found. Please help. 

Exit Code: 160
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 1 warnings(s) 

FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePremierePro14AllTrial', version:14.3.0.38
FATAL: Error occurred in install of package (Name: AdobePremierePro14AllTrial Version: 14.3.0.38). Error code: '160'
WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface\{3A853ADC-E868-44D6-8B24-AE98E810890A} name:Default type:REG_SZ data:IAMEWMEncodingHelper. Check for Registry permissions. (Error: Error 5 Access is denied.)
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    Correct answer Jeffrey_A_Wright

    Imbflat59, Error 160 occurs because the installer is blocked from updating the registry value. Please see https://helpx.adobe.com/creative-cloud/kb/error-code-160.html for steps you can take to resolve the error.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    June 22, 2020

    Imbflat59, Error 160 occurs because the installer is blocked from updating the registry value. Please see https://helpx.adobe.com/creative-cloud/kb/error-code-160.html for steps you can take to resolve the error.

      inbflat59
      inbflat59Author
      Participant
      June 30, 2020

      Either the Adobe update, or a recent windows update corrupted my registry. I had to re-install windows. I discovered that MS has turned off the registry backup in Windows 10. Thanks, MS. 

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      July 6, 2020

      Ok, thanks for the update, Inbflat59.

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