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Participant
July 28, 2017
Answered

error81

  • July 28, 2017
  • 1 reply
  • 257 views

hi my problem is i can not install / update  with the creative cloud, as it showed error81/ code81 during the process, and photoshop keep updating but  never done, i cant not open photoshop to work. then i tried to re-install but doesnt work, still code81 problem....

need some help. thanks

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Correct answer kglad

if you see that error at about 2%, confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 28, 2017

if you see that error at about 2%, confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html