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March 12, 2013
Answered

errors during isntalation how can i fix this?

  • March 12, 2013
  • 1 reply
  • 1824 views

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DF054 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 16 error(s), 4 warning(s)

----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)

ERROR: DF012: Unable to find file(Seq 27)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)

----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)

ERROR: DF012: Unable to find file(Seq 28)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)

----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 34)

ERROR: DF012: Unable to find file(Seq 34)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 34)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 34)

----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------

WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)

ERROR: DF012: Unable to find file(Seq 35)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Required Common Fonts Installation: Install failed

ERROR: DW050:  - Required Common Fonts Installation x64: Install failed

ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed

ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

-------------------------------------------------------------------------------------

also here is my sytem info

OS NameMicrosoft Windows 7 Home Premium
Version6.1.7601 Service Pack 1 Build 7601
Other OS DescriptionNot Available
OS ManufacturerMicrosoft Corporation
System NameJOE-PC
System ManufacturerDell Inc.
System ModelStudio 540
System Typex64-based PC
ProcessorIntel(R) Core(TM)2 Quad  CPU   Q8200  @ 2.33GHz, 2336 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/DateDell Inc. 1.0.9, 12/25/2008
SMBIOS Version2.5
Windows DirectoryC:\Windows
System DirectoryC:\Windows\system32
Boot Device\Device\HarddiskVolume3
LocaleUnited States
Hardware Abstraction LayerVersion = "6.1.7601.17514"
User NameJoe-PC\Joe
Time ZonePacific Daylight Time
Installed Physical Memory (RAM)4.00 GB
Total Physical Memory4.00 GB
Available Physical Memory1.68 GB
Total Virtual Memory8.00 GB
Available Virtual Memory4.98 GB
Page File Space4.00 GB
Page FileC:\pagefile.sys

my graphics card is the ati radeon 5450 1gb

    This topic has been closed for replies.
    Correct answer Mylenium

    Errors "Exit Code: 6," "Exit Code: 7"

    In your case you will have to fix the permissions of the fonts mentioned in the errors and/or find out which program is actively using them during the install.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    March 12, 2013

    Errors "Exit Code: 6," "Exit Code: 7"

    In your case you will have to fix the permissions of the fonts mentioned in the errors and/or find out which program is actively using them during the install.

    Mylenium