Errror code 501 :installation failed

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when i try installing the after effect on my MAC i have this error please i need help

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kgladCorrect answer

Community Expert

@motivated_sharpness5CE4

you’re computer is probably infected. do not use it to make any financial transactions.

Nishu Kushwaha

Community Manager

Sorry to hear about the issue. Can you try the suggestion in the following article: https://adobe.ly/4y9rB5O

Let us know how it goes. Moving your post to the Download and Install forum.

Thanks,
Nishu

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M

motivated_sharpness5CE4Author

Participant

Okay thank you i have adjusted the error but i have another problem it has installed but when I open it block saying they want to verify my subscription online

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kglad

Community Expert

assuming you have a trial or subscription, check https://account.adobe.com using the problematic computer.

does it show your trial/subscription?

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