Ever since an update in November or so Premiere, and After effects stopped launching.
I have a Lenovo Y70 touch, don't really know how to check the specs but I doubt they are really that important seeing that a classmate with the same laptop is having zero issues with this.
I've updated, uninstalled, reinstalled, adobe cleaner tooled the cloud (couldn't find a log to see if any errors came up in the cleaning since I did this on windows 10. Because the tutorial was outdated and for windows 8 it never mentioned how to find the log.), and I still can't launch after effects nor premiere, while adobe Photoshop and illustrator work perfectly fine.
If I click open from the cloud client nothing happens. If I manually try to open the file from the search bar at the bottom I get the "The application was unable to start correctly.Click ok to close the application" message even if I try to run the program as administrator. After the uninstalling and cleaning the cloud I tried downloading the three again I got this issue:
Photoshop worked obviously, but again something was not allowing the essential ones to work.
So let's press retry:
Nothing happens. At all. I had to go into the search bar again just to find the app and try to open it manually.
I've spent hours on end doing all of this over and over. I've lost all patience with this issue. Prior to that update everything was perfect. I had to do my final that fall semester on a classmate's laptop, and now that the new semester started, the wound I thought would heal itself over a new patch by January would solve this, yet it hasn't. Still here and at my wit's end. I don't want to reinstall windows just to fix this issue, and honestly I'm clueless how to since I'm not really sure how to reinstall with out a CD. Laptop just came with it and that's about it.
Please help,
Nick.
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