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IAnthonyD
IAnthonyD
Participant
December 31, 2021
Question

Every Time I Open Creative Cloud I Have To Reinstall All My Apps

  • December 31, 2021
  • 1 reply
  • 131 views

My Issue: Every time I open creative cloud, I have to install all my apps. 
I use Premiere and Media Encoder. I have had this issue for so long. 
I have tried to reinstall Creative cloud, I have used something used some "Creative cloud cleaner"
That's supposed to fix these kinds of issues, I have Uninstalled and deleted every Adobe file I could find on my computer so just I could have some sort of fresh restart and still this issue happens. 

What makes it even more odd is, Even though Creative Cloud will say "Install" next to my apps. 
If I search "Premiere" in my PC I will have a Premiere 2021 and Premiere 2022 App I can open and use. 
Which normally I would say screw the Cloud I will just use that, but after awhile doing that, I get freezes 
and crashes . 

please any help would be great. 

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
December 31, 2021

IAnthonyD, do you know what is causing the damage to the installed Adobe applications?  Are any other files or applications becoming damaged on the computer?  What operating system is installed on the computer?

IAnthonyD
IAnthonyDAuthor
Participant
January 20, 2022

I'm not sure what at all could be causing this. Nothing else on my computer is having any issues.
I actually just recently did a full wipe and reinstall of windows/Cleaned off all drives. reinstalled Adobe
and the next day it happend again. Operating System is Windows 10 

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 20, 2022

Ok, thanks for the update, IAnthonyD.  Did you install any utilities after you wiped the computer?  If not, it might be time to run a hardware check on the computer itself.  Most computer manufacturers include some way to test the hardware; I would recommend running the included hardware check to verify there are no points of failure.

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