Skip to main content
Hecubus114
Hecubus114
Inspiring
December 20, 2012
Answered

Every time I open PS (starting today) it acts like I am using a free trial I bought in May

  • December 20, 2012
  • 1 reply
  • 420 views

I purchased Production Premium CS6 in May and haven't had any issues until today.  Every time I open Photoshop the message comes up asking if I would like to pruchase the software or continue my free trial.  I tried putting in the serial number I recieved when I purchased the software but it tells me it is invalid.  I am running Mac OS X 10.7.5.  I have not made any changes except last week I moved all of my CS5.5 software (that I had upgraded from) and the CS5.5 and CS6 disk images to an external hard drive.  Anyone else experience this kind of problem before?

This topic has been closed for replies.
Correct answer Hecubus114

Quick update to this:  I just gave it one more shot entering the serial number, and (I guess) it accepted it.  When I clicked "next" the message disappeared.  I guess we'll see what happens.

1 reply

Hecubus114
Hecubus114AuthorCorrect answer
Inspiring
December 20, 2012

Quick update to this:  I just gave it one more shot entering the serial number, and (I guess) it accepted it.  When I clicked "next" the message disappeared.  I guess we'll see what happens.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices