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Known Participant
December 31, 2013
Question

Every time i upgrade Creative Cloud App - App For managing cc Apps this fails in my macbookpro... so

  • December 31, 2013
  • 1 reply
  • 366 views

Every time i upgrade Creative Cloud App - App For managing cc Apps this fails in my macbookpro... so App is unusable and probably needs reinstall.

I had cc full, now cancelled and switched to Ps cc/Lr only , and in macbookpro says PS cc expiries in 4 days. when go to open Creative Cloud App does not open.... well?

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1 reply

Jeffrey_A_Wright
Legend
December 31, 2013

Moving this discussion to the Creative Cloud Download & Install forum.

Lsepolis123 please review the installation logs for the Creative Cloud Desktop application to determine why the installation is failing.  Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret the installation log files.