"Exclusive Complimentary Benefit?" REALLY?

Preran:

Thank you for your reply.  I apologize for my wordy comments below.  I am patiently trying to obtain what Adobe offers with their "Complimentary Benefit (hereinafter called 'CB')."

I selected the link you suggested.  I went to the "Complimentary Registration Benefit Questions." 

1.  The first question was, "How do I claim my complimentary registration benefits?"  It stated, "...you will be prompted within your product or in a confirmation e-mail to claim your registration benefit."  I was not prompted within my product, but I received a confirmation e-mail.  In the e-mail, I selected the "Get started" button, which sends me to My Information at https://www.adobe.com/account/account-information.edu.html .  Several years ago, I had already set up my account with Adobe, so this link was ZERO help and offered additional link to find my CB.

Bottom line, it does not provide me any links or instructions to obtain my CB.

2.  Further down, is a question, "Which Adobe software products qualify for a complimentary registration benefit? What are the benefits? ... For a list of possible benefits, click on the link corresponding to the product family:
• Acrobat X complimentary benefits...," which when clicked on, sends me to http://www.adobe.com/support/registrationfaq.html and offers, "Complimentary registration benefit questions," which sends me in a complete circle back to where you suggested I go at the onset.

To a long-time customer, this "roundabout treatment" is making me very frustrated.  Someone either needs to send me the correct link or e-mail me the CB file(s).  Also EVERY United States English-speaking customer deserves to correspond with someone who is well versed in our language, customs, and culture and who has the humility to admit when he/she does not have the answer and will refer me to someone who does...

Thanks Again!