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free agent
Participant
March 25, 2019
Question

Exit Code: 146

  • March 25, 2019
  • 1 reply
  • 436 views

Exit Code: 146 -------------------------------------- Summary --------------------------------------  - 2 fatal error(s), 0 error(s), 1 warnings(s)   FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobeInstalledCodecs'

please help me

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1 reply

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
March 25, 2019

You don't have write anything which can help us to identify your problem.

Please describe your problem more detailed and give us informations about your system.

Which operating system do you use?

Which Adobe applications?

Which operation do you have tried.

For the first try you can take a look here: Creative Cloud download and install errors 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
F
free agentAuthor
Participant
March 26, 2019

yes I've tried to contact adobe noone could help not even the forum YouTube or support from others I'm thinking maybe I deleted something that shouldn't have been deleted but I'm no computer expert so I had to cancel because I was getting charged for something I cant use not to mention this is my only computer now all my hard work of learning is all gone kinda sad I'm rusty again for not being able to edit for months and months on premiere pro or use photoshop I had creativecloud service all apps my only option is to buy a whole new laptop just to install cc again and never delete anything again   

OS: Windows 10 OS  8gb ram 7.89 usable intel(R) core(TM) i7-6500u cpu 2.50GHz 2.59 GHz 64-bit  operating system, x64 - based processor

APP: PREMIERE PRO CC

OPERATIONS TRIED: uninstalled deleted from programs under control panel tried a fresh install various times updated drives updated computer everything on my computer works fine besides the fact that I get these errors when I try to install premiere pro on cc on my laptop I was so happy to have adobe cc I was getting creative intill the update came around and messed it all up

premiere pro it all started with an update around the time when the new premiere rush demo came around and jacked everything up I will never update again its a nightmare I thought keeping things up to date would be safe but I guess not

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
March 26, 2019

Please try a clean reinstallation on your laptop following the steps below:

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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