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V
Vincent Donovan
Participant
June 8, 2017
Answered

Exit Code 151 when installing PS CC 2017 on Mac 10.11.6

  • June 8, 2017
  • 2 replies
  • 3199 views

Lightroom, Bridge, and Camera Raw have all installed fine.  When I try to install Photoshop, I get:  "Installation Failed, unable to create the symbolic link".  When I click More Information I get:

Exit Code: 151

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.0.4

FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.0.4). Error code: '151'

WARN: Unable to delete file at "/Library/ColorSync/Profiles/Recommended".

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This topic has been closed for replies.
Correct answer kglad

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

2 replies

amyflower1
amyflower1
Participant
April 30, 2018

I have this same error come up on a new Macbook pro with High Sierra 10.13.4. Lightroom installs but Photoshop come up with "unable to create the symbolic link" Has anyone found a way to fix this. I've tried uninstalling the cleaning and restarting and it just won't work.

amyflower1
amyflower1
Participant
April 30, 2018

Holy crap I fixed it. I went in to /Library/Colorsync/Profiles and then deleted the Recommended folder. Then when photoshop tried to install it started it's own new Recommended folder and it installed no problems. I hope that works for everyone.

    justinw89042925
    justinw89042925
    Participant
    August 1, 2019

    OMG thank youuuuuuu

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 8, 2017

    Can't install Exit Code 151

    [moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

    V
    Vincent DonovanAuthor
    Participant
    June 8, 2017

    Yeah, I tried all that.  Didn't help.  Same error.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 9, 2017

    using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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