Exit error 19 while installing Photoshop Eelements v11

Forum|Forum|13 years ago
November 19, 2012
1 reply
1464 views

Installation stops while installing Shared Technologies. Have rebooted and tried again but same error. I have a Token No. 40-56433-083116112012. I could find NO conflicts with other Adobe processes/Services. I had uninstalled v10.

Any help appreciated.

Thanks

error_installing_photoshop_elements-v11

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sudarshan.t

Inspiring

Did you try this - http://helpx.adobe.com/creative-suite/kb/install-log-error-exit-code.html

C

Chris001-UKAuthor

Participant

I could find no conflicts.

Jeffrey_A_Wright

Legend

Chris001-UK I would recommend you start with deleting the contents of C:\Program Files(x86)\Common Files\Adobe\Installers\. You can then follow the steps listed at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html to review a fresh copy of your installation log after trying the installation again.

I tried looking at the install log from your token number but it appears there had been multiple installation attempts. I did not see any specific errors but it would be best to see a fresh version of the install log with only one installation attempt.

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