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michaelchidubem
Participant
August 4, 2015
Answered

Expire photoshop

  • August 4, 2015
  • 2 replies
  • 753 views

I already have an Adobe CC account with my most-used software downloaded over a year ago. Now my Photoshop is asking for me to BUY again. It said my trial period has expired. What can I do as all other software are functioning well? Thank you.

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Correct answer Kanikas

Hi,

You may read :-

creative cloud software says my free trial has expired, but I have a paid subscription

Hope this Helps !!!

2 replies

Pattie-F
Legend
August 4, 2015

These may also be of interest if you are seeing Try or Buy:

Please login and confirm that your account shows the proper  subscription with your adobeid

https://www.adobe.com/account.html

Next, sign out and back in to Creative Cloud with the same adobe id : http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

If you updated to Creative Cloud 2015 and all or some of your CC apps show "Start trial or Buy Now" in Creative Cloud desktop application, or if you launch any CC 2015 product and the pop up shows a Trial message window, please see this link for resolution:

https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  You can also check and clean your hosts file as explained in #3 of this document :
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

Kanikas
KanikasCorrect answer
Legend
August 4, 2015
August 11, 2015

I am facing the same error and I have just clicked on your link & found the solution of this issue... Thanks for sharing this info.

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