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Participant
October 7, 2021
Question

extend my Adobe account

  • October 7, 2021
  • 1 reply
  • 260 views

My Adob account has been cancelled, and I would like to continue with my account but it says that I cant. Can you help me to extend my account please?

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
October 7, 2021

Did you have a subscription that got cancelled? Just take a new one. Cancelled subscriptions can't be “renewed”.

 

If you have problems, you should contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 7, 2021

Yes, my subscription got cancelled. I will take a new one, but will all my
work on Indesign be saved? I dont want to lose the projects I have been
working on in Indesign.

Thank you for your help.

--


Med Vänliga Hälsningar / Best regards,


*Annika Dessle *

*Programansvarig Sverige / Program manager Sweden *


[Moderator: Personally identifying information removed in accordance with Adobe's community standards.]

Govardhan.V
Participating Frequently
October 7, 2021

It shud be saved. 

Always keep backup of presets/templates .

 

 

For further information regarding subscription . please contact Adobe Customer support.