Extremely bad customer Service

Question

I am having an issue that I paid my membership last week. Turn out, when I signed in to my Creative Cloud it is still the trial version.

I contacted the customer service so many times. They just gave me the stupid standard answer.

Of course, it is not my devices problem because it happened on every computer that I tried.

I tried to be polite all the time but I have done WAITING!!!!!

I decided to cancel my membership, but the funniest thing is that I have never got a chance to use it.

I am going to ask for a refund, and let see how long does it take this time, as I can see others complaining about not getting a refund from ADOBE om the forum.

Abambo · Accepted Answer

Last time I contacted Customer Support I was connected immediately with my chat partner. That was last month and I simply contacted CS because someone here said it took him an eternity to Contact Customer Care . I was not using ACP account!

Abambo · Answer

Sorry to hear the your CC did never work out correctly. Did you try this: Stop Adobe Creative Cloud from opening in trial mode after purchase

Refund takes 5-7 days. If you don't see the refund by then, you should contact customer support. If you still have problems then, please feel free to update this thread.

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