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elliec61309841
elliec61309841
Participant
January 13, 2019
Answered

Factory restart

I need to reset my computer due to some other issues (not adobe product related), however before I do that how do I get photoshop back on my computer when it is reset? Just download it again or what?

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John T Smith
John T SmithCorrect answer
Community Expert
January 13, 2019

Be sure to DE-activate first, to release the registration for that computer

And lots of information...

Download & Install instructions https://forums.adobe.com/thread/2003339

-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459

-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459

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5 replies

elliec61309841
elliec61309841Author
Participant
January 13, 2019

Thank you! I'll be sure to deactivate it first

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Anonymous
January 13, 2019

Hi

What version of Photoshop, if it's the Creative Cloud just download the CC app

How to download Creative Cloud desktop app

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elliec61309841
elliec61309841Author
Participant
January 13, 2019

It is Photoshop CC. Once its reset, there won't be any problems since I already had PS on it before?

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Govardhan.V
Govardhan.V
Participating Frequently
January 13, 2019

There shud not be any problem for re-installation after PC reset.

However , just in case , if you face any issues , let us know . We will be happy to help.

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