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positive_parent5C44
Participant
November 3, 2019
Question

Fail to activate adobe software with adobe ID or google login, your adobe ID cannot be verified

  • November 3, 2019
  • 1 reply
  • 247 views

fail to activate software with adobe ID or google login. I trying to sign up to log in with Adobe ID to activate software
-Adobe Acrobat pro 2017 : white screen infinitely tries to verify
-Creative Cloud :your adobe ID cannot be verified. Log in again with your Adobe ID and password
Login in the adobe account, no problem?
(MACos Catalina)

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    1 reply

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    danielar51751868
    Participant
    November 8, 2019

    I have the exactly same problem on macos Mojave: Infinite verification with Adobe Acrobat Pro 2017, adobe account login works, creative cloud login doesn't. I have bought this program weeks ago and could still not solve it. Support, please!

    P
    positive_parent5C44Author
    Participant
    November 15, 2019

    I have had telephone support with adobe support. consequence: some of directories removed and full write and read rights for some directories are changed. After this it worked.

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