fail to install any adobe cc software

Trash Adobe Creative Cloud and Adobe Application Manager folders from Utilities.

Run the Adobe Creative Cloud Cleaner tool.

If present select the option - Adobe Application Manager for Mac OS X 10.6

(it will be listed as 10.6 on all version Mac)

Then click on Clean up selected.

https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip

Then click on the below link and download Adobe Application Manager and install the same:

http://download.adobe.com/pub/adobe/creativesuite/cc/mac/ApplicationManager8.0_all.dmg

Once the installation process is completed , the installer box will disappear.

Then open Applications folder on your Mac computer.

Locate Adobe Application Manager shortcut icon and double click on it .

It will start update process and gets updated to Creative Cloud App.

First of all, thank you very much for answering my questions.

While, my computer is mac, and I only try the this one "

Blank Screen

https://forums.adobe.com/thread/1249756

"

But that one doesn't work on my computer. the icon of creative cloud is still grey and I can't sign in.