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Participant
October 26, 2022
Frage

failed authentication during installation M1

  • October 26, 2022
  • 1 Antwort
  • 145 Ansichten

I'm trying to install adobe programs but it seems to fail to authenticate to adobe servers. Does anyone have a similar issue?

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1 Antwort

kglad
Community Expert
Community Expert
October 26, 2022

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html