What you can try at this point is to search the forums for alternative approaches to a solution. Use the Search Communities entry field at the top of the forum and enter Error Code 1 and see if you can find solved postings or those with different solutions than those you have tried.
I genuinely appreciate your prompt response to my query and please do not take this the wrong way, however I did state clearly in my opening post that the solutions given in the trouble shooting link that you sent to me did not work and yet you sent it to me anyway which is frustrating as I'd hoped I had taken the time to explain what I had already tried without success as clearly as possible. Your suggestion to search the forums for other solutions was my final course of action before I came to my last resort of putting the query out here for an experts opinion. I appreciate that plenty folk do not do this on forums so I do understand your direction here but unfortunately in my case there are no alternative solutions to my problem within the forum.
Fortunately after banging my head off a wall for the past 4 hours I have managed to figure out the solution for myself and I would like to share it for the sake of others who may be in the same position.
The problem revolves around turning off the requirement to enter a password when you first turn on the computer and enter windows 8.1. Even though you are still an administrator and windows auto signs you in, this seems to conflict with the Adobe Creative Cloud install process.
To rectify the problem:
Hold Windows key and press R.
Type NETPLWIZ and press ok/return.
Click in the check box besides "users must enter a username and password to use this computer" to ensure that a tick is visible.
Now when your restart the computer you will be required to enter your password before windows starts. Re-download Adobe CC and install. Problem solved.
For what it's worth I did use the Adobe CC cleaner tool as well before the re-boot and install but I doubt this is necessary (and certainly didn't help at all before I re-activated the password upon windows start up).
I am sure this is just windows generally being a pain and not really Adobe's fault but it must be said that I have encountered no such problems with any other software downloads and installations thus far.
Hopefully this is valuable feedback for Adobe and will help them prevent a needless barrier to new customers purchasing their products. I must admit, I was close to looking for software elsewhere.
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