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A
aoidesu75
Participant
June 22, 2016
Answered

failed installing adobe cc

  • June 22, 2016
  • 1 reply
  • 709 views

i have a problem that i have try several times to install adobe cc like photoshop after effect , but when it almost done installing it says "failed to install your installation encountered errors"

so i want to ask about this i have installed the adobe cc cleaner but it still like that

This topic has been closed for replies.
Correct answer Kanikas

Kindly Remove Creative Cloud app and Adobe Application manager using -

Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

1 reply

Kanikas
Kanikas
Legend
June 22, 2016

Hi Aoidesu75,

I see your are trying to install Adobe Photoshop CC 2014 .

Kindly refer the system requirements for the same :

Photoshop system requirements

A
aoidesu75Author
Participant
June 23, 2016

thank you, but

my pc specs is higher than the system requirements

im using amd a8 6core @3.4ghz

vga amd radeon r7 240 2gb ddr3

ram 8gb

i dont know where is the problem with my pc , actually i have uninstall because of something then im trying to install it agin and this is what happened

Kanikas
KanikasCorrect answer
Legend
June 24, 2016

Kindly Remove Creative Cloud app and Adobe Application manager using -

Install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html

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