failed installration AI

I can't install AI file.

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Correct answer MichaelKazlow

Cannot install a file or the application? If the application, which version under which OS? Any error messages?

MichaelKazlowCorrect answer

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Cannot install a file or the application? If the application, which version under which OS? Any error messages?

Participant

Hi Michael,

I am trying to download AI from Creative Cloud but didn't success. The

error message is just telling me, the installration failed, please contact

support centre. That all. I saw downloading bar always stop at 50%. I am

using window 7 operation.

Thank you!

Jessica

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