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loukasm96479775
Participant
August 14, 2018
Answered

failed payment for annual pay monthly plan

  • August 14, 2018
  • 1 reply
  • 439 views

Hello,

could you pls help me as regards a failed payment?

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Correct answer saritashon

Hi Loukas,

Greetings for the day!

As you have mentioned that the payment is declined. I have checked the email registered on forums the order is not  going through.

Please check with your  bank  to ensure that they  authorize the transaction.

In case this does not help, you may Contact Customer Care for help and support.

Hope this helps!

Feel free to update the Thread for more questions.

Thanks,

Sarita

1 reply

saritashonCorrect answer
Participating Frequently
August 14, 2018

Hi Loukas,

Greetings for the day!

As you have mentioned that the payment is declined. I have checked the email registered on forums the order is not  going through.

Please check with your  bank  to ensure that they  authorize the transaction.

In case this does not help, you may Contact Customer Care for help and support.

Hope this helps!

Feel free to update the Thread for more questions.

Thanks,

Sarita