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July 7, 2015
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failed to initialize bec. of a missing file?

  • July 7, 2015
  • 1 reply
  • 211 views

i have cs 5.5 but i am missing my CD so i tried to download it from adobe site but for some reason they would not let me get in when i put my serial number in.  i downloaded the creative cloud trial so that i could work but now i tried to download my version again and an error came up saying installer failed to initialize this may be because of a missing file.. ??

    This topic has been closed for replies.
    Correct answer Akshey Malhotra

    Hi,

    You can download from here: Download CS5.5 products

    Please see these instructions to extract the files and install your product.



    Alternately, if you still have issues, you can download from here:

    http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

    These links may be helpful if you need assistance:

    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    Troubleshoot install issues with log files | CS5, CS5.5, CS6

    Installation and launch log errors | CS5, CS5.5, CS6, CC

    Regards

    Akshey malhotra

    1 reply

    Akshey MalhotraCorrect answer
    Adobe Employee
    July 7, 2015

    Hi,

    You can download from here: Download CS5.5 products

    Please see these instructions to extract the files and install your product.



    Alternately, if you still have issues, you can download from here:

    http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

    These links may be helpful if you need assistance:

    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    Troubleshoot install issues with log files | CS5, CS5.5, CS6

    Installation and launch log errors | CS5, CS5.5, CS6, CC

    Regards

    Akshey malhotra