Failed update installation

About 2 weeks ago an update for the Create Cloud Desktop app was taking place. It stalled at 43%. I tried several times.

I contacted Adobe, after several hours of the tech trying to solve the problem he said he could not. He would escalate the issue. After a week I contacted the "chat tech" department and to no avail, they were going to send me to the senior techs to solve it.

Today after 2 weeks the update still doesn't install and we suffer without it. Most of the programs seem to work but are much slower and I am unable to access libraries and fonts on many.

I am using  Microsoft Windows 10 Pro, version 10.0.17134 Build 17134.

the Adobe Techs and I tried many of the remedies this string suggest but nothing worked. [Re: My Creative Cloud installer crashed at 43% and disappeared every time I try to install it. ]

If anyone has had the same problem and knows how to fix it, I am all ears.